CiiMS Builder Certification

8 Week Program

The CiiMS solution has become fundamental in managing effective and efficient operations for hundreds of organisations and businesses. This necessitates that the person at the helm of CiiMS must have a thorough understanding and practical know-how of the solution and its key functionalities, both in theory and in practice.

Completing this certification course confirms that the individual possesses the skills and knowledge to correctly configure and set up the solution for various use cases. The CiiMS Builder Certification is delivered over 8 weeks through multiple interactive workshops, culminating in both a theoretical and practical examination.

Certification Details:

This certification is designed for System Administrators, Super Users, and Implementation Specialists, formally recognising their abilities and skills.
Successful completion of the CiiMS User and System Administrator training courses is a prerequisite.
Certification includes an Annual Subscription with a system-verified and accredited certificate valid for 1 year, endorsed by OI.

Accreditation Maintenance:

Once accreditation is achieved, it remains valid for the company and the system administrator for 1 year.
To maintain accreditation, system administrators and companies must attend workshops that introduce new features and updates with each release. These workshops ensure the certified individuals and organisations stay up-to-date and fully equipped to leverage the latest advancements in the system.
If workshops are not attended, the System Administrator and the company will need to complete the recertification process to regain accreditation.

Core Skills Acquired:
Upon completing the certification, system users will have expertise in:

Comprehensive understanding of the system and all its components.
Mastering the Locality and Category structure.
Configuring Escalation Procedures, Workflows, and Checklists.
Setting up Notification Rules and Alerts.
Building a complete solution for an identified use case through effective mapping and configuration.
Using the provided information to design a functional system addressing all elements of the presented use case.
Effective use of the User Administrator section:
- Setting up users with role-specific access.
- Configuring Scoping and Scope Profiles where required.
Designing and setting up all Reports and Dashboards needed for the specified use case.

Ongoing Learning and Certification Maintenance:

Stay updated with new releases and enhanced features by attending regular workshops.
Regular participation ensures continued accreditation and prevents the need for recertification.

By earning the CiiMS Builder Certification, individuals and organisations demonstrate their commitment to operational excellence and their ability to maintain up-to-date expertise in system configuration and management.